Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address, display name, and authentication credentials when you create an account.
• Content Data: Text prompts you submit and images or videos you upload for processing. Generated content is stored temporarily to enable delivery and may be cached to improve performance.
• Usage Data: Information about how you interact with our service, including generation history, feature usage, credit transactions, and session data.
• Device Information: Device type, operating system, app version, and unique device identifiers used for analytics and service improvement.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve ArtistNova services
• Process your content generation requests
• Manage your account and credit balance
• Enforce our content policy and terms of service
• Send service-related communications and updates
• Analyze usage patterns to improve the product experience
• Detect and prevent fraud, abuse, or security issues

3. Data Storage and Security

Your data is stored using industry-standard cloud infrastructure with encryption at rest and in transit. Account data is managed through secure authentication providers. Generated content is stored in encrypted cloud storage. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We use the following categories of third-party services to operate ArtistNova:

• Authentication providers for secure account management and sign-in
• Cloud infrastructure for data storage and content delivery
• AI model providers for content generation processing
• Payment processors for secure credit purchases
• Analytics services for understanding usage patterns and improving the product

Each third-party service processes data in accordance with their own privacy policies. We select partners that maintain appropriate data protection standards.

5. Data Sharing

We do not sell your personal data. We may share information in the following circumstances:

• With service providers who assist in operating ArtistNova (as described above)
• When required by law, regulation, or valid legal process
• To protect the rights, property, or safety of ArtistNova, our users, or the public
• In connection with a merger, acquisition, or sale of assets (with prior notice)

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict certain data processing
• Withdraw consent for optional data processing

To exercise any of these rights, contact us at support@artistnova.app. We will respond to requests within 30 days.

7. Data Retention

We retain your account data for as long as your account is active. Generated content may be retained temporarily for service delivery and caching purposes. Usage logs are retained for analytics and security purposes for up to 12 months. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

8. Cookies and Tracking

ArtistNova uses essential cookies and local storage for authentication, session management, and core functionality. We may use analytics tools to understand how the service is used. We do not use third-party advertising trackers. You can manage cookie preferences through your browser settings, though disabling essential cookies may impact service functionality.

9. Children's Privacy

ArtistNova is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Your data may be processed in countries other than your country of residence. We ensure that appropriate safeguards are in place for international data transfers, including standard contractual clauses and other legally recognized transfer mechanisms. By using ArtistNova, you consent to the transfer of your data to these countries.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of ArtistNova after changes take effect constitutes acceptance of the updated policy.

12. Contact

For privacy-related inquiries or to exercise your data rights, contact us at support@artistnova.app.